FAQ
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Do I get lifetime access? Access ⌄
Yes. Once enrolled, you keep access to all updates. If we add new lessons, templates, or bonus modules later, they appear in your course library automatically.
What materials do I need? Materials ⌄
Basic paper, adhesive, a cutting tool, and a journaling pen. Optional: die-cuts, stamps, ink, a corner rounder, and foam tape for dimension.
We always include a “minimal materials” option so you can start without buying a full craft drawer.
Do you offer refunds? Payments ⌄
Yes, within 14 days if less than 20% of content was consumed. This keeps things fair for learners while still protecting creators.
If you’re unsure, start with a shorter course first, then upgrade later.
Which course fits my level? Level ⌄
Use the “Find your course” tool on the home page or filter by level in the catalog. If you’re new, start with fundamentals (layout, adhesion, simple composition) before advanced techniques.
Can I watch on mobile and desktop? Support ⌄
Yes. Courses are responsive and work on modern browsers. Your progress syncs on the same account, so you can start on desktop and continue on your phone.
How do I contact support? Support ⌄
You can reach us by phone at +1 (415) 902-7631 during business hours, or use the “Support” section in your account for fastest routing.
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